Your Privacy

At Pro Studio Supply, we have created this privacy statement so you have easy access to information about our privacy practices.

About the Information We Collect

Pro Studio Supply works with information that helps us understand what customers want when they visit prostudiousa.com. We analyze customer information as a whole, that is, we collect information about thousands of site visits and analyze it in its entirety. We look for trends among many site visitors, rather than analyzing information about any individual customer. An example is studying which parts of our site are viewed most frequently.

We, at times, use testimonials from our customers in printed material or on our web site, but only when we have your express permission to do so. Testimonials come from customer comments posted or e-mailed directly to us.

Information We Request, and How We Use It

In several areas of prostudiousa.com, we ask you to provide information by filling out and submitting an online form. Following is a list of the information we request, and details on how we use this information.

Checkout

We ask for your name, address and contact information so we can send your order, our product catalogs and to contact you with questions about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment. We may share your name and address with other companies whose products we think you may be interested in. We do not share or sell email addresses. Within a month of your purchase, you will receive a free e-newsletter of our newly added items and photographic tips; this mailing has an automatic unsubscribe area at the bottom of each mailing.

Catalog Requests

We ask for a name and address to complete your request and do not share this request-only information.

My Account

For ease of reordering, you may set up an account with your name, address, phone number and email address. Note: we do not store credit card information; it must be entered each time you order. Your account will store information about your previous purchases to make reordering easier for you. We do not share or sell email addresses.

Pro Studio Supply Free E-Newsletter & Email Promotions

We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we're sending you the type of email you want to receive. We do not share or sell email addresses. If you no longer wish to review the e-newsletter, you will find an automatic unsubscribe area at the end of emailing.

Information We Do Not Collect

When you visit our site, we do not collect your name, email address or any other personal information unless you provide it.

Cookies -- What Cookies Are & How We Use Them

Cookies are bits of text that your web browser software stores on your computer when you visit some web sites. We use a cookie to help make it easier for you to use our site. A cookie of ours allows you, for instance, to access Your Account. The cookie itself does not have this information, rather it is like a key that, once received by our site, is associated with your information if you have set up Your Account with your name, address, etc. A cookie allows your shopping experience to be easier and customized to your needs. Your browser must be set to accept cookies before you can place an order at Pro Studio Supply.com (the setting is in your browser's preferences, usually in the edit menu).

How We Use Your Email:

Order Confirmation: After you place an order online, you will receive an email confirmation that we have received your order. You will receive this email only if you have provided your correct email address during checkout.

Customer Service: We welcome Customer Service inquiries via email. We reply within a business day, except Sundays.

Email Newsletter: We send our free monthly e-mail newsletters of photographic tips and occasional product specials to subscribers and to other customers who we think might be interested in them. Unsubscribe instructions are included in each mailing.

If you use your email address only to contact us to make a comment, we do not use that address for marketing purposes.

We encourage email from our customers for questions, comments and feedback. We read every email we receive and learn how to improve ourselves.

Links to Other Sites

We provide links to other sites we think you will find informative and useful. These sites have their own privacy and security policies. We recommend that you review each policy at any site you visit.

About the Information We Share with Others

If you provide us with your name and postal address, we may make it available to other companies who want to tell you about their products. (See below if you prefer that we not share this information.)

Information We Do Not Share with Others

Pro Studio Supply does not sell, trade or share email addresses or specific purchasing details about a customer or their household.

How to Remove Your Name from our Print Catalog Mailing List, etc.:

* Eliminate duplicate catalogs

* Limit the Pro Studio Supply catalogs you receive

* Remove your name from our catalog mailing list

* Remove your name from any list we rent to other direct mail companies

* Update the name and address information we use when we mail you catalogs. (If you are moving, please let us know when your new address is in effect.)

Please include a note of instruction and a catalog mailing label(s) and send your request to: Pro Studio Supply Customer Service
PO Box 46
Oconomowoc, WI 53066

Please note:

We prefer in particular to receive via U.S. mail all requests to stop duplicate mailings because of the amount and detail of information we need in order to meet your wishes. However, if email is your preference, please note we must have the following to make the correction. For all duplicates (incorrect and the correct one), list all info printed on your catalogs(s), and the name and address EXACTLY as they appear. Indicate which among these duplicates is your correct address, and which are to be deleted. Thank you.

Updating our Privacy Practices.

From time to time, we make changes to our information practices or alter how our site functions. We always update this statement accordingly, so we encourage you to periodically review this section for the latest information on privacy practices at Prostudiousa.com. Questions regarding Pro Studio Supply's privacy practices should be directed by email to Customer Service.

All rights reserved, no part of this website may be reproduced or transmitted in any form by any means, electronic or otherwise, without permission in writing from sales@prostudiousa.com.